The Impact of DOA on in-flight Surprise Effects: Evidence from the ASRS Database
1.School of Psychology, Shaanxi Normal University, Xi’an 710062, China; 2.Tibet Airlines Co., Ltd, Chengdu, China; 3.School of Public Security, Northwestern University of Politics and Law, Xi’an 710122, China; 4.Flight Department China Eastern Airlines Co., Ltd., Anhui Branch, Hefei, Anhui 230031, China
When the behavior of an automated system deviates from an operator’s expectations, a surprise effect may occur, potentially compromising operational safety. An analysis of the U.S. Aviation Safety Reporting System (ASRS) database identified 281 instances of pilot surprise events triggered by automated systems. A systematic review of these incidents revealed that higher degrees of automation (DOA) are susceptible to the surprise effect. Additionally, drawing on these incidents and existing literature, we investigated the mechanisms through which DOA contributes to the occurrence of surprise effects from both human and machine perspectives. Finally, we underscore the importance of addressing the potential safety risks posed by high DOA within the aviation industry.
杜磊，王新野，刘赛芳，李颖，游旭群，吴姚量，刘章. 自动化程度对飞行惊奇效应的影响：来自ASRS数据库的证据[J]. 应用心理学, 0, (): 1-.
DU Lei，WANG Xinye，LIU Saifang，LI Ying，YOU Xuqun. The Impact of DOA on in-flight Surprise Effects: Evidence from the ASRS Database. 应用心理学, 0, (): 1-.
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